MINNEAPOLIS (March 5, 2025) — Xcel Energy crews are working to assess damage and safely restore power to customers as quickly as possible after a winter storm swept across Minnesota last night and into this morning.

Electric outages are currently affecting about 6,600 customers across the state, with the majority of them in the Twin Cities metro. Visit the Outage Map for an updated count throughout the day. Customers who are experiencing outages should check for damage to their mast, which is the electric service connection to their home. If the mast is damaged, a licensed electrician must make repairs and it must be inspected before service can be restored. See the Outage Checklist for more information.

About 500 workers are in the field and navigating challenging conditions to safely restore power as quickly as possible. The workers report first to situations that threaten public safety, such as downed wires that are still energized, followed by the restoration jobs that will bring the largest number of customers back online at once. The company expects to have power fully restored to all customers by 4 p.m. this afternoon.

Xcel Energy knows losing power is difficult and the company thanks customers for their patience and support of its crews.

Report an outage or get updates

Customers can help Xcel Energy get a jump on power restoration by reporting outages. To report an outage:

Customers can also access the most recent updates about an outage using the mobile app or by visiting the Outage Map, which displays the number of customers out and the anticipated restoration time if available.

Stay safe

  • Keep natural gas meters clear to avoid a dangerous buildup of pressure in gas lines and prevent gas from leaking inside the home. Gently remove accumulated snow or ice by hand and clear a path to the meter for easy access in an emergency.
  • Use space heaters carefully to prevent fires. Read all instructions and warning labels and verify that the heater is listed by a recognized testing laboratory. Avoid using heaters with cracked plugs or worn or damaged components. Never leave a space heater unattended. Turn it off when leaving a room or going to sleep.
  • Maintain healthy air quality indoors by using a range hood for ventilation when cooking with an electric or natural gas appliance. Install detectors for carbon monoxide, which is odorless, colorless and tasteless, but very toxic. Move outside and call for medical help if experiencing symptoms such as headaches, nausea, ringing in the ears and lethargy.
  • Stay away from downed or sagging power lines. Always assume an electric line, even one on the ground, is energized and dangerous. Never touch or move a downed power line; instead, leave the area and report it immediately by calling 1-800-895-1999.

Find more energy savings tips or learn about the programs, incentives and rebates available when making energy efficiency upgrades to homes and businesses. Xcel Energy encourages customers who are having trouble paying their energy bills to reach out to learn about payment plans or energy assistance programs.

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About Xcel Energy

Xcel Energy (NASDAQ: XEL) provides the energy that powers millions of homes and businesses across eight Western and Midwestern states. Headquartered in Minneapolis, the company is an industry leader in responsibly reducing carbon emissions and producing and delivering clean energy solutions from a variety of renewable sources at competitive prices. For more information, visit xcelenergy.com or follow us on X and Facebook.