SIOUX FALLS, S.D. (July 29, 2025) — Xcel Energy crews have returned electric service to 85% of the customers who lost power during last night’s severe storms as restoration efforts continue.
The storm brought heavy rains and powerful winds exceeding 65 miles per hour, which damaged electric infrastructure and caused outages for 6,400 customers in South Dakota. As of Tuesday afternoon, Xcel Energy crews totaling 300 field workers had restored service to more than 5,400 of those customers.
Crews prioritize the largest outages first to restore power to as many people as possible early on. The very large number of individual outages affecting a few customers each have led to longer restoration estimates for some customers. Xcel Energy knows losing power is difficult and the company thanks customers for their patience and support of its crews. Visit the Outage Map for updated outage details throughout the day.
The company is preparing for the additional storms expected to hit South Dakota later tonight and into tomorrow morning. For safety, Xcel Energy asks everyone to stay away from downed or sagging power lines. Always assume an electric line, even one on the ground, is energized and dangerous. Never touch or move a downed power line; instead, leave the area and report it immediately by calling 1-800-895-1999.
Report an outage or get updates
Customers can help Xcel Energy get a jump on power restoration by reporting outages. To report an outage:
- Use the Xcel Energy mobile app
- Visit www.xcelenergy.com/out
- Text OUT to 98936
- Call 1-800-895-1999 and follow the automated prompts
Customers can also access the most recent updates about an outage using the mobile app or by visiting the Outage Map, which displays the number of customers out and the anticipated restoration time if available.
Those who are experiencing outages should check for damage to their mast, which is the electric service connection to their home or business. If the mast is damaged, a licensed electrician must make repairs and it must be inspected before service can be restored. See the Outage Checklist for more information.
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About Xcel Energy
Xcel Energy (NASDAQ: XEL) is a leading energy provider, dedicated to serving millions of customers with excellence. We make energy work better for customers, helping them thrive every day. That means always raising the bar — delivering better service and providing more reliable, resilient and sustainable energy.
We are committed to leading the clean energy transition, meeting our customers’ need for more, cleaner power, while keeping bills as low as possible. Because the people we serve depend on us to power their lives.
Headquartered in Minneapolis, we work every day to generate and distribute electricity and gas to customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico, and Texas. For more information, visit xcelenergy.com or follow us on X and Facebook.