EAU CLAIRE, Wis. (Nov. 25, 2025) -Xcel Energy is preparing for heavy snowfall and high winds predicted across portions of western and northern Wisconsin and into Gogebic and Ontonagon counties in Michigan’s Upper Peninsula tonight and tomorrow, with crews ready to safely restore any outages of electric or natural gas service as quickly as possible.
The company is tracking these forecasts and is staging additional crews in northern Wisconsin, responding to the largest outages first to quickly get the most customers back online as soon as possible.
Report an outage or get updates
Customers can help Xcel Energy get a jump on power restoration by reporting outages. To report an outage:
· Use the Xcel Energy mobile app
· Visit www.xcelenergy.com/out
· Call 1-800-895-1999 and follow the automated prompts
Customers can also access the most recent updates about an outage using the mobile app or by visiting the Outage, Emergency & Storm Center, which includes the Outage Map and other important information you need during an outage or emergency situation.
Prepare and stay safe
· Keep natural gas meters clear to avoid a dangerous buildup of pressure in gas lines and prevent gas from leaking inside the home. Gently remove accumulated snow or ice by hand and clear a path to the meter for easy access in an emergency.
· Use space heaters carefully to prevent fires. Read all instructions and warning labels and verify that the heater is listed by a recognized testing laboratory. Avoid using heaters with cracked plugs or worn or damaged components. Never leave a space heater unattended. Turn it off when leaving a room or going to sleep.
· Maintain healthy air quality indoors by using a range hood for ventilation when cooking with an electric or natural gas appliance. Install detectors for carbon monoxide, which is odorless, colorless and tasteless, but very toxic. Move outside and call for medical help if experiencing symptoms such as headaches, nausea, ringing in the ears and lethargy.
· Stay away from downed or sagging power lines. Always assume an electric line, even one on the ground, is energized and dangerous. Never touch or move a downed power line; instead, leave the area and report it immediately by calling 1-800-895-1999.
· Build a home emergency kit to use in the event of a power outage, with items such as:
o Xcel Energy phone numbers: 1-800-895-1999 for residential or 1-800-481-4700 for business
o Battery-powered radio or television
o Flashlights
o Batteries
o Backup phone chargers
o A phone that does not require electricity
o Non-electric alarm clock
o Bottled water and nonperishable food
o Manual can opener
o First aid kit
o Extension cords (for partial outages)
o Manufacturer's instructions on how to manually open power-operated doors (e.g., garage doors)
Find more energy savings tips or learn about the programs, incentives and rebates available when making energy efficiency upgrades to homes and businesses. Xcel Energy encourages customers who are having trouble paying their energy bills to reach out to learn about payment plans or energy assistance programs.
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About Xcel Energy
Xcel Energy (NASDAQ: XEL) provides the energy that powers millions of homes and businesses across eight Western and Midwestern states. With its Wisconsin/Michigan headquarters in Eau Claire, Wis., the company is an industry leader in responsibly reducing carbon emissions and producing and delivering clean energy solutions from a variety of renewable sources at competitive prices. For more information, visit xcelenergy.com or follow us on X-formerly known as Twitter and Facebook.